FAQs
What shipping methods are available?
We ship domestically and internationally. Once your order ships, you'll receive an email with tracking so you can follow it the whole way. Questions? Reach us at support@projctastral.com.
How long will it take to get my package?
Orders are processed within 1–2 business days. From there, domestic delivery typically takes 3–7 business days, and international orders take 7–14 business days.
Do you ship internationally?
Yes — we ship internationally. Delivery times and any customs fees vary by destination.
What payment methods are accepted?
We accept all major credit and debit cards, Shop Pay, and other secure payment methods available at checkout.
Is buying online safe?
Yes. All payments are processed securely through Shopify's encrypted checkout — your information is never stored on our end.